Price Match Request Guidelines
At Espresso Parts, customer satisfaction is our number one priority. We also know the online world is a competitive place and we welcome your request for a price match. Please contact us at firstname.lastname@example.org with the following information:
- The email address associated with your Espresso Parts Account.
- Our product SKU that you would like to have us match.
- A link to the product page on the website with a better price or an attachment of the quote that you have been provided. We must be able to verify the proof of price via a quote or website and it is subject to verification.
- The best way to get in touch with you, email or phone number.
Here are our simple guidelines:
- The item you are requesting the price match for from Espresso Parts must be identical in every way to the item you have found on another website within in USA.
- The item must be immediately available from that other site and from our site.
- The item must come from an authorized dealer or distributor, be listed on their website and must be available for sale and in stock.
*The fine print:
The price match requested item must be from an authorized dealer or distributor and not from an auction, price match business or directory based site. We must be able to verify the proof of price via a quote or website and it is subject to verification. The price match will not be honored if there is a MAP policy applied incorrectly. All prices are subject to an approval process. We reserve the right not to honor price match. Promotion is subject to change, not valid with any other offer, prior purchases, does not apply on taxes or shipping costs, or in store purchases.