La Marzocco Portafilter Rubber Handle
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The handle works perfectly, but the shipment of the item was spotty. I don't exactly attribute the blame to espresso parts (more to USPS), but I was not notified that the item had been returned to the warehouse and that I had been refunded. I ended up having to reorder and have it sent to a different address. Their customer service over the phone is impeccable, and they helped me sort it out. All in all, a good experience.